IMPORTANT NOTE: Please note that the Reminder feature is only applicable to Internal Complaints, not for Quick Enquiry Complaints.
If you have submitted an Internal Complaint and it is currently in an Active stage (i.e., unresolved by EXAM360 Officials), only then you are eligible to raise a reminder.
Alert: If a reminder is raised for complaints that are already marked as Closed or Resolved by our officials, no further action will be taken.
Before Submitting a Reminder:
✔️ Ensure yourInternal Complaint Id is still in an Active (Unresolved) state.
✔️ Submit your unique Internal Complaint Id along with the Registered Email Address used during account registration on the ECG Platform.
Your satisfaction is our priority, and we are committed to providing you with the best support possible.
🔍 Check current status of your Internal complaint:
Please click and visit the official link - Check Internal Complaint Status
Need Other Assistance?
Apart from this, if you require any other resolution or have general queries, you can raise a Quick Enquiry Complaint, which is generally responded to by our officials within 24 hours (Excluding Holidays) under normal conditions. Sometimes it may delay.
